Hanne Grice Pet Training & Behaviour

Hanne Grice, trading as Hanne Grice Pet Training & Behaviour, of 67 Miswell Lane, Tring, Hertfordshire HP23 4DR takes your privacy very seriously.  This Privacy Policy explains the steps we take to ensure that the information about you is kept secure and confidential.

It is important that you read this Privacy Policy carefully, as once you have placed an order, or otherwise provide us with your details on this website, you will be deemed to have read and consented to the uses of your personal data as detailed in this Privacy Policy.

Please do not order any products from this website or provide us with your contact details if you do not accept this Privacy Policy and our terms and conditions.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Hanne Grice Pet Training & Behaviour, of 67 Miswell Lane, Tring, Hertfordshire HP23 4DR.

1. Your details and the purposes for which the information is held

1.1 In order for you to place an order or if you wish us to contact you, you will need to give us the following information:-

1.1.1 Name

1.1.2 Address

1.1.3 Contact telephone number

1.1.4 Email address

1.2 This information and any other information that you may wish to supply to Hanne Grice Pet Training & Behaviour is required in order to PROCESS YOUR ORDER, TO RESPOND TO YOUR ENQUIRY and for Hanne Grice Pet Training & Behaviour to inform you of any NEWS, EVENTS OR OFFERS which may be of interest to you.

1.3 Should you want a copy of any of the information we hold about you at any time, please write to us detailing this request at the above address enclosing a stamped addressed envelope.  We may require an administration fee of £10 to cover our costs in providing such data.

2. Passing on your details

2.1 In processing your order, we will only pass on personal information about you to third parties such as is necessary to enable us to process your order.

2.2 We will use your email address to keep you informed of upcoming events and offers and for sending you the Hanne Grice Pet Training & Behaviour e-newsletter.

2.3 We do not receive or store your credit card information.  We would refer you to a Payment Service Provider who would capture this data and process your transaction via a secure server.

2.4 We will strive to protect your personal information, but we cannot guarantee that any data transferred over the internet is totally secure and therefore we cannot ensure or warrant the security of any information you send to us.

3. Cookies

3.1 A cookie is a small text file which is sent from a website and stored on your computer. It contains information unique to you, which can be used while you browse the website. The file is anonymous and a website can only access information it has sent, not cookies used by other websites or any information held on your computer. Cookies are not harmful. They contain personal preferences for a websites own use. They cannot hold a program or cause damage to your computer.

3.2 We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer for system administration and to report aggregate information to businesses who may advertise with us in the future.  This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.  Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. They enable us to:

3.2.1 estimate our audience size and usage pattern;

3.2.2 store information about your preferences, and so allow us to customise our site according to your individual interests;

3.2.3 to speed up your searches; and

3.2.4 recognise you when you return to our site.

3.3 You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

3.4 Please note that our advertisers may also use cookies, over which we have no control.

3.5 To alter cookies in your browser, please refer to www.allaboutcookies.org.

4. Transferring your information abroad

4.1 We will not transfer your personal information abroad.

5. Disclosure of your information

5.1 We may disclose your personal information to third parties:

5.1.1 In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.

5.1.2 If Walk the Dog or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

5.1.3 If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions of supply and other agreements; or to protect the rights, property, or safety of Hanne Grice Pet Training & Behaviour, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

6. Your rights

6.1 You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us by email at [email protected] or postal address Hanne Grice Pet Training & Behaviour, 67 Miswell Lane, Tring, Hertfordshire HP23 4DR.

6.2 Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

7. Changes to our privacy policy

7.1 Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

8. Contact

8.1 Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to [email protected].